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Frequently Asked Questions
Home Elevations is always exploring new ways to elevate the luxury home fragrance experience. We are continuously crafting and refining new scents and products to ensure they meet our uncompromising standards. Announcements for upcoming launches will be shared exclusively through our email list and social media. Follow along to be the first to experience what’s next.
Home Elevations candles are crafted with luxury and safety in mind. The brand ensures that each candle is free from harmful chemicals and toxins, using only the finest eco-friendly ingredients. Pure soy, coconut, and apricot waxes are paired with responsibly sourced, toxin-free fragrance oils, ensuring that every burn is clean, healthy, and free from harmful substances.
Home Elevations was founded after 2.5 years of dedication to solving the issue of unsafe candles on the market. The brand sought to redefine the candle industry by offering luxurious, non-toxic, and beautifully scented candles that not only elevate your space but also ensure a healthier environment for all. Each Home Elevations candle reflects the brand’s unwavering commitment to craftsmanship, sustainability, and elegance.
Home Elevations candles are crafted with the utmost care using the finest natural ingredients, including our proprietary blend of 100% pure soy, coconut, and apricot waxes. We go above and beyond to ensure that each candle is free from harmful chemicals, parabens, phthalates, and paraffin. Our eco-friendly approach extends to every detail, from our crackling recycled wooden wicks to our reusable vessels. This commitment to luxury, sustainability, and clean-burning candles sets us apart from others in the industry.
We take pride in creating candles that are not only beautiful but safe. We avoid paraffin wax, synthetic fragrances, phthalates, parabens, and harmful chemicals commonly found in other candles. Our products are cruelty-free, vegan, and free from toxins, ensuring that your home remains a clean and healthy space.
Each of our candles is designed to burn beautifully for hours, offering a long-lasting experience. Our 8oz candles have an approximate burn time of 40-50 hours, and our smaller candles (12-15 hours) offer a perfect balance of fragrance and burn time. We recommend following the care instructions to ensure the cleanest, most efficient burn.
To ensure an even burn and longevity, always trim the wick to about ¼ inch before lighting. This helps prevent excessive smoke and a buildup of soot. Also, allow the candle to burn until the melted wax reaches the edges of the container to avoid tunneling. We recommend burning candles for no longer than 4 hours at a time.
Yes, we offer free domestic shipping on orders over $75! We believe in making your experience as seamless and luxurious as possible, which is why we offer complimentary shipping to bring Home Elevations candles right to your doorstep.
We process orders within 1-3 business days. Please note that processing times may vary during promotional periods or product launches. Once your order is dispatched, you'll receive an email with tracking details, so you can follow the progress of your delivery. We are committed to getting your candles to you as swiftly as possible, ensuring a smooth and pleasant shopping experience.
Absolutely! Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 1-2 business days for the tracking information to be updated in the system.
At this time, we only offer shipping within the United States. We are focused on providing an exceptional experience to our U.S. customers, and we may explore future opportunities to expand our shipping options internationally while maintaining the integrity and quality of our products.
Every Home Elevations purchase includes a $1 donation to a charity of your choice. During checkout, you'll be prompted to select from a carefully curated list of charities that align with our mission to promote sustainability, mental health, animal welfare, and more. With every candle you purchase, you're not just elevating your space, you're also helping make a meaningful difference.
Yes, we are committed to ensuring that our candles are safe for your pets. All our ingredients are non-toxic, cruelty-free, and pet-friendly. We strive to provide products that enhance your home without any harmful effects on your beloved companions.
Stay in the loop by subscribing to our newsletter and following us on social media! You'll receive exclusive updates, special offers, and the latest news about new product launches. Sign up at the bottom of our website to be the first to know.
Yes, we want you to be completely satisfied with your Home Elevations purchase. If for any reason you're not happy, you may initiate a return within 7 days of receiving your order. Please visit our Returns Policy for more detailed instructions on how to proceed.
We occasionally offer special promotions and discounts to our loyal customers. We invite you to sign up for our newsletter to receive exclusive offers. Additionally, we are exploring the possibility of introducing a rewards program in the near future.