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Frequently Asked Questions
Home Elevations is continually evolving, exploring new ways to elevate the home through fragrance and thoughtfully designed lifestyle pieces. From new scent developments to expanded home essentials, each release is approached with intention, refinement, and uncompromising standards.
Announcements for upcoming launches are shared first with our Inner Circle and through social channels—offering early access to what’s next.
At Home Elevations, “non-toxic” reflects a commitment to thoughtful formulation and intentional sourcing across every product offered. Materials are carefully selected to avoid unnecessary chemicals and known harmful substances, prioritizing clean, responsibly sourced ingredients wherever possible.
From home fragrance to lifestyle essentials, each piece is designed to elevate spaces without compromising the health of the home, the people and pets within it, or the environment. The focus is on refined quality, transparency, and products that feel as good to live with as they do to experience.
Home Elevations was founded after years of thoughtful research and refinement, driven by a desire to create products that elevate the home without compromising well-being. What began as a response to unsafe, low-quality candles on the market evolved into a broader vision: thoughtfully designed home fragrance and lifestyle pieces that balance luxury, safety, and intention.
Every Home Elevations creation reflects a commitment to craftsmanship, clean materials, and timeless design—crafted to enhance everyday moments and the spaces they live in.
Home Elevations products are designed with the same level of intention as fine fragrance and elevated home design. Every material, formulation, and detail is thoughtfully considered—prioritizing clean & non-toxic ingredients, refined performance, and timeless aesthetics.
Rather than creating disposable products, Home Elevations focuses on pieces that enhance a space, integrate seamlessly into everyday life, and feel considered long after the first use.
We take pride in creating candles that are not only beautiful but safe. We avoid paraffin wax, synthetic fragrances, phthalates, parabens, and harmful chemicals commonly found in other candles. Our products are cruelty-free, vegan, and free from toxins, ensuring that your home remains a clean and healthy space.
Each of our candles is designed to burn beautifully for hours, offering a long-lasting experience. Our 8oz candles have an approximate burn time of 40-50 hours, and our smaller candles (12-15 hours) offer a perfect balance of fragrance and burn time. We recommend following the care instructions to ensure the cleanest, most efficient burn.
To ensure an even burn and longevity, always trim the wick to about ¼ inch before lighting. This helps prevent excessive smoke and a buildup of soot. Also, allow the candle to burn until the melted wax reaches the edges of the container to avoid tunneling. We recommend burning candles for no longer than 4 hours at a time.
Yes, we offer free domestic shipping on orders over $100! We believe in making your experience as seamless and luxurious as possible, which is why we offer complimentary shipping to bring Home Elevations candles right to your doorstep.
Orders are typically processed within 1–3 business days, excluding weekends and holidays. Processing times may vary during product launches, limited releases, weather related conditions, or high-volume periods.
Once your order has shipped or been scheduled for local delivery, you will receive a confirmation email with tracking or delivery details. Home Elevations is committed to a seamless and thoughtfully handled fulfillment experience.
Absolutely! Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 1-2 business days for the tracking information to be updated in the system.
At this time, Home Elevations ships within the United States only. International shipping may be introduced in the future as the brand continues to expand.
Home Elevations prioritizes thoughtful formulation and responsible ingredient selection across all products. While sensitivities can vary by household, materials are chosen with the well-being of the home in mind.
Customers with pets are encouraged to enjoy home fragrance mindfully and follow product care instructions for best use.
The best way to stay informed is by joining the Inner Circle. Subscribers receive early access to new releases, limited collections, and brand updates, along with occasional exclusive offerings. Updates are also shared through our social channels.
Due to the nature of our products and our commitment to quality and hygiene standards, all sales are final. Home Elevations does not offer returns or exchanges.
If your order arrives damaged or incorrect, please contact our team within 48 hours of delivery, and we will be happy to assist.
Home Elevations does not regularly offer public discounts. From time to time, exclusive offers or early access opportunities may be extended to our Inner Circle or shared during limited brand moments.
This approach allows us to maintain the integrity, quality, and value of every Home Elevations product.
Additionally, we are exploring the possibility of introducing a rewards program in the near future.
